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Rathaus 2 © Rolf H. Epple Stadt Landau
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07.04.2020

Coronavirus: latest information and updates in English

On this page, we provide you with relevant information about the coronavirus in English and keep you up to date about developments in Landau.

If you need information in another language, the Integration Commissioner of the Federal Government offers information on the virus in several languages on its web page beside English:

Türkçe | Polski | Français | Italiano  | ελληνικά | Hrvatski | Română | Български | فارسی | 中文语言 | عربي |

Furthermore, the Coordination Office for the Mediterranean of the International Organization for Migration (IOM) has published a leaflet that has been translated into 26 languages. You can find it here. The available languages are:

Amharic, Arabic, Bambara, Bengali, Chinese, Edo, English, Esan – Ishan, French, Fula, Hausa, Igbo, Italian, Kurdish Sorani, Mandinka, Pachtou, Pidgin, Romanian, Russian, Somali, Soninke, Spanish, Tigrinya, Urdu, Wolof, and Yoruba.

General information

You can find a lot of information in English on the web page of The Federal Ministry of Health (Bundesministerium für Gesundheit) about what you need to know about the virus itself, the outbreak in Germany and what you can do to protect yourself and others.

Further helpful links include:

Please also take note of the following behavioural guidelines from the health authorities:

  • Wash your hands. Hands are the most common transmitters of contagious infectious diseases. Therefore: Wash your hands regularly and thoroughly (at least 20 to 30 seconds), then dry them carefully. More important than the water temperature is the duration of hand washing and the thorough soaping of the hands.
  • Avoid touching your face.
  • Observe common etiquette when coughing and sneezing. Simple hygiene rules protect others from infection: When sneezing and coughing, do not hold your hand in front of your mouth and nose, but sneeze and cough into the crook of your arm or, even better, into a handkerchief. Keep a distance of at least one meter from other people and turn away. Then wash your hands thoroughly.
  • Avoid shaking hands or hugging someone.
  • Keep your distance from sick people. Avoid close physical contact, wash your hands thoroughly after contact with sick people and refrain from shaking hands in case of illness.
  • The public health department recommends that you consult with your employer regarding the possibility of minimizing the risk of infection, also in relation to the flu epidemic, by working from home, for example.

You can download the information sheet "Top Ten tips for hygiene" here. It is also available in French, Turkish, Arabic and Russian.


Furthermore, Landau and the district Südliche Weinstraße have jointly set up a telephone helpline for its citizens. The helpline can be reached on 06341-940 555 during the following times:

Mon – Thu:
8.30 a.m. – 12 p.m. & 2 p.m. - 4 p.m.

Fri:
8.30 a.m. – 12 p.m.

Sat & Sun:
10 a.m. – 12.30 p.m.


Frequently Asked Questions: You ask, we answer!

We are currently receiving many enquiries. Frequently asked questions will be answered here.
The FAQ can be downloaded here.

What facilities are still open?

Under the condition that the hygienic requirements are met, the following facilities are open:

  • Retail business for groceries and beverages, drug stores
  • Stalls at the weekly markets with a range of goods on offer that corresponds to the permitted retail businesses
  • Pharmacies, medical supply stores
  • Petrol stations
  • Banks, saving banks, post office
  • Dry cleaners, self-service laundries
  • Newspaper stands
  • Hardware stores, gardening stores, & pet supplies stores
  • Wholesales
  • Staff canteens in hospitals and rehabilitation clinics; these may remain open for their employees given that the demanded hygiene and safety measures are met.

Pick-up and delivery services as well as the street sale of food and drinks are still allowed.

What facilities and businesses are closed?

Closed to the public are:

  • Bars, clubs, discos, pubs, and similar establishments,
  • Restaurants, dining halls, cafeterias, canteens, cafés, and similar establishments (both indoor and outdoor catering),
  • Ice cream parlours, ice cream vans, and similar establishments (both indoor and outdoor catering),
  •  Theatres, opera houses, concert halls, museums, libraries, and similar establishments,
  • Trade fairs, exhibitions, cinemas, zoos, leisure parks and providers of leisure activities (indoor and outdoor), special markets, amusement arcades, casinos, betting shops, and similar establishments,
  • Public and private sports facilities, swimming and fun pools, gyms, saunas, thermal baths, solariums, spas, wellness centres, and similar establishments,
  • Retail business, especially outlets, and similar establishments,
  • Hairdressers, beauty salons, nail studios, piercing studios, tattoo studios, massage parlours, and similar establishments,
  • Driving schools (including driving school examinations on the premises of the Technischer Überwachungsverein - TÜV) and similar establishments,
  • Playgrounds and similar establishments

What about health care facilities? Are they still open?

All health care facilities will stay open as long as hygienic requirements are being considered.

What are these hygienic requirements that have to be considered?

Open establishments have to make sure that all feasible hygiene measures are implemented. For this purpose, access controls might be necessary as well as sufficient spaces (at least 1.50 m) to avoid the formation of queues and groups. No more than one person may be in the facility per 10 square metres of facility space. It has to be made sure that there are enough facilities for employees to wash and sanitise their hands.

May I still leave the house?

Yes, you may still leave your house. But please note: you are only allowed to be in public spaces alone, in pairs or with people who live in the same flat/house as you. A minimum distance of 1.50 metres must be kept to all other persons.

Are car and bike workshops still open?

Repair shops for cars and bicycles are open for repair services as long as protective measures can be guaranteed.

I suspect I have been infected with coronavirus. Where can I get tested?

Together with the districs of Germersheim and Südliche Weinstraße, the city of Landau has set up a Diagnosis Center at Alfred-Nobel-Platz in Landau. People with well-founded(!) grounds to suspect an infection can get tested there. This testing station is operated in the form of a "drive-through".

Anyone wishing to be tested needs have a referral (a so-called “Laborüberweisung” in German) from a doctor. Please note: Before visiting your doctor, call her or him first and register by telephone. The referral has to be picked up from the doctor’s by a person without any symptoms. Alternatively, if you show symptoms such as coughing, fever or respiratory distress, you can contact the 24-hour hotline of the state of Rhineland-Palatinate on 0800 99 00 400. In the event of a justified suspicion, they can also initiate further diagnosis and treatment.

What is also important: on the referral, a phone number or e-mail address has to be noted. Please note: only those who have returned from a risk area AND show symptoms, or who have had proven contact with a person tested positive for the coronavirus - for at least 15 minutes and at a distance of less than two metres – will be tested at the Diagnosis Center. Persons who cannot drive to the test station by car are asked to dial 116 117 and then receive a home visit.

Are hotels still open?

Hotels are not to be used for touristic purposes. Overnight stays for business travellers are possible.

Am I allowed to use public transport?

The use of local public transport is only permitted if it is absolutely necessary (e.g. visiting a doctor, buying food, travelling to/from work), not for leisure purposes, whereby a distance of at least 1.50 metres must be maintained from other people when using it.

Can I still ride a bike, jog or go for a walk?

Yes. Sports, walking and exercising outdoors are still permitted, but only alone, in pairs or with people living with you, and as long as no groups are formed. Please keep your distance – at least 1.5 metres!

Can I still walk my dog?

Yes, that is of course still possible - if you do it alone or with the people living with you, as long as no groups are formed. Please keep a distance of at least 1.5 meters to other people.

We're moving houses. Can I still do that?

We recommend avoiding any gatherings of people and would therefore recommend postponing any moves if possible. However, should the move be really necessary, we ask you to reduce the number of helpers to a minimum and to stick to the known safety measures (distance, masks, gloves, hygiene etc.).

My partner does not live with me. Am I still allowed to visit her/him?

We can understand and comprehend that you wish to be with your partner. If you do not want to avoid the visits, try to limit the stay to only one of your homes in the next days or weeks.

My partner and me, we are separated with kids. What shall we do?

Families where the parents are separated parents and the children are at home with both parents alternately in terms of space and time, can continue to maintain their usual routines. This includes, for example, trips and journeys with their children to the home of the other parent. It is also possible for the parent who lives somewhere else to have contact with his or her children. Please make sure to observe the hygienic regulations and stick to them as strictly and consistently as possible. Physical proximity should also be kept to a minimum.

Can my child do the shopping?

In general, you should make sure that your children have as little outside contact as possible. So better go to the stores yourself and do not send your children.

Can I still receive private visitors?

Social contacts should be avoided unless they involve care or medical treatment.

Is it true that only cremations are allowed?

Cremation is currently a sensible recommendation, but burials are still allowed.

Is it still allowed to go to the cemetery?

Yes, but only alone, in pairs or with the people who live with you in the same flat. Please keep your distance of at least 1.5m to other visitors. The funeral halls are closed.

Can I still view properties?

As a real estate agent, you may still enter properties that are for sale or rent (e.g. to make a film or take photographs). Viewings are generally permitted, but try to keep the duration to a minimum and pay attention to the necessary hygienic measures. The estate agent and one other person may be present at each viewing.

Is it recommended to pay cashless?

Pens for signing or card readers with PIN entry may be more contaminated than cash. If cashless payment is not possible without contact to any devices, it is recommended that you wash your hands immediately afterwards or, if possible, sanitize them.

May I go into the forest and may I drive my car to a distant forest area to go for a walk?

We strongly recommend that you limit the radius to your own area and the surrounding area - although there is no such requirement. Please note that taking a walk is only allowed together with people living with you. It is not allowed to arrange to go for a walk with other people. When out for your walk, do not stop to chat with others - even if you keep a safe distance.

I am worried about the homeless.

Each municipality has facilities that are intended to accommodate the homeless. These are arranged through the administration of the city of Landau

Are medical treatments possible in private practices or at home?

If the treatment is medical and not cosmetic, this is still allowed. The appropriate hygienic and safety measures must be met (mouth protection, disposable gloves, etc.). Cosmetic treatments are prohibited.

I perceive that many people spend time in DIY stores and garden centres, and shop there. Why is this allowed?

DIY superstores and garden centres carry a large number of products for urgent daily needs. Nevertheless, it is advisable to avoid unnecessary purchases and visits. The store operators are required to take appropriate precautions to ensure that visitors and employees are protected.

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